Shipfinder Privacy Policy

Privacy Policy

Effective Date: 2026/2/28

Welcome to www.Shipfinder.com ("Shipfinder," "we,")!

We recognize the importance of your personal information and are committed to protecting your privacy and data security. This Privacy Policy aims to clearly and transparently explain how we collect, use, store, and share your personal information when you use our free or paid services, as well as the rights you have in relation to your data.

By registering for a Shipfinder account or using our Services, you acknowledge that you understand and agree to the practices described in this Privacy Policy. Please read it carefully.

1. What Personal Information Do We Collect?

We collect information to provide you with high-quality, personalized AIS data query services. The information we collect primarily includes:

• Registration and Account Information:When you register for a Shipfinder account, we collect information you voluntarily provide to create your account. This includes:

• ￮ Email address
• ￮ Contact phone number
• ￮ Company name
• ￮ Company address and country
• ￮ Industry sector
• ￮ Your chosen account password

• Service Usage Information: When you use our website, or API services, we automatically collect related usage information, such as:

• ￮ Types of vessels queried, query frequency, and search history.
• ￮ Device information is used to access our services (e.g., operating system, device model, unique device identifiers).
• ￮ Network and connection information (e.g., IP address, browser type, time zone settings).
• ￮ If you have granted location permissions on your device, we may collect general location information to optimize the display of localized vessel data (e.g., showing ships near your port).

• Transaction and Payment Information:When you subscribe to our paid services, our third-party payment processors (e.g., PayPal, credit card institutions) handle the payment transaction. Shipfinder itself does not collect or store your full credit/debit card number, card expiration date, or CVV security code.We only receive necessary transaction-related information from the payment processor, such as billing email, payment amount, and subscription status, to activate and manage your service.

• Information You Voluntarily Provide: We collect information you provide when contacting us via forms, customer service channels, or applying for a job (e.g., inquiry content, resume information).

2. How Do We Use Your Personal Information?

We process your personal information only based on lawful grounds and primarily for the following purposes:

• • Service Provision and Contract Fulfillment: To create and manage your account, provide you with core functionalities like AIS data queries, map display, vessel tracking, process your subscription, and send you related service notifications.
• • Service Improvement and Development: To analyze service usage trends and patterns to understand and improve the functionality, performance, and user experience of our website and applications.
• • Communication with You: To respond to your inquiries and requests, and to send you important service changes, policy updates, or security notices.
• • Security and Compliance: To maintain the technical security of our services, prevent fraud and abuse, and to fulfill our relevant legal obligations (e.g., tax, accounting requirements).
• • Marketing and Promotion (Based on Your Consent): To send you information about our (or our partners') products, services, and promotional activities, provided you have given your explicit consent. You can always opt-out of such marketing communications.

3. How Do We Share Your Personal Information?

We take the security of your personal information very seriously and do not sell, rent, or otherwise provide it to third parties. We only share information under the following necessary circumstances:

• • Service Providers and Partners: We provide information to trusted third parties who assist us in operating our business and providing our services (e.g., cloud hosting, data analysis, customer support, payment processing, email delivery). These partners must process data according to our instructions, this Privacy Policy, and confidentiality agreements, and may not use it for any other purpose.
• • Legal Requirements and Protection of Rights: We may disclose information when we believe in good faith that it is necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, or to protect the rights, property, or safety of Shipfinder, our users, or the public.
• • Business Transfers: If Shipfinder is involved in a merger, acquisition, asset sale, or bankruptcy proceeding, your personal information may be transferred as part of that transaction. We will ensure that the recipient continues to honor the commitments in this Privacy Policy.

4. Data Security and International Transfers

We implement appropriate technical and organizational measures (such as encrypted transmission, access controls, security audits) in line with industry standards to protect your personal information from accidental loss, unauthorized access, use, alteration, or disclosure.

Our services are global, and your personal information may be processed in our primary operating locations or in other jurisdictions where our service providers are located. We will ensure that any such transfer provides an adequate level of protection, for instance through standard contractual clauses.

5. Your Rights and Choices

Depending on the laws of your region, you may have certain rights regarding your personal information, including:

• • Access and Correction: To access the personal information we hold about you and to update or correct inaccurate data.
• • Erasure: To request the deletion of your personal information under certain conditions.
• • Restriction or Objection to Processing: To request restriction of or object to our processing of your personal information under certain conditions.
• • Data Portability: To receive a copy of the personal information you provided to us in a structured, commonly used, and machine-readable format.
• • Withdraw Consent: To withdraw your consent at any time where processing is based on consent. This does not affect the lawfulness of processing based on consent before its withdrawal.

You can manage some of your information through your account profile settings. To exercise other rights, please contact us using the details in Section 8 below。

6. Cookies and Similar Technologies

We and our partners use cookies and similar technologies to remember your preferences, understand how you use our services, provide personalized features, and deliver relevant advertising.

• • What are Cookies? Cookies are small text files stored on your device when you visit a website.
• • How We Use Them: We use cookies to recognize logged-in users, remember your service settings (e.g., map configuration), analyze website traffic and user behavior to improve services, and evaluate the effectiveness of marketing campaigns.
• • Your Choices: Most browsers allow you to block or delete Cookies through their settings. You may adjust your Cookie preferences at any time, but please note that disabling certain essential Cookies may affect the normal functionality of some parts of the website.

7. Children’s Privacy Protection

Shipfinder does not collect personal information from individuals under the age of 13 through our Services or via third parties, and none of our Services is intended for such individuals.

8. Contact Us

If you have any questions, comments about this Privacy Policy, or wish to exercise your privacy rights, please contact our data protection team:

• • Email: [shipfinder@elaneglobal.com]

We are committed to addressing your concerns and will respond within a reasonable timeframe.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our service practices or legal requirements. We will post the updated policy on our website and update the effective date. For significant changes, we may notify you via the email address you have provided. We encourage you to review this page periodically for the latest information.